At Panch Dasha, we strive to provide our customers with the highest quality products and exceptional service. We understand that sometimes circumstances may arise where a refund is necessary. Please review our refund policy carefully to ensure a smooth and satisfactory experience.
90-Day Full Refund Guarantee
We are confident in the effectiveness of our products and stand behind them with a 90-day full refund guarantee. If you are not completely satisfied with your purchase for any reason, you may ask for a full refund after 90 days of product use.
Terms and Conditions:
- Eligibility: To be eligible for a refund, the following conditions must be met:
- To prevent abuse of our refund policy, customers requesting a refund must provide photographic evidence of their hair’s condition on both day 1 and day 90 of product usage. This helps us ensure that the product was used as directed and allows us to better understand your experience..
- Refund Process: To initiate a refund, please contact our customer support team +91 8828495160. You will be required to provide your order details and reason for the return. Upon approval, you will be provided with a return authorization number and instructions on how to return the product.
- Refund Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return meets our eligibility criteria, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert number] business days.
- Non-Refundable Items: Certain items are not eligible for refunds, including gift cards, downloadable software products, and personalized or custom-made items.
- Exchanges: We do not offer exchanges at this time. If you wish to exchange your product for a different item, please initiate a return for a refund and place a new order for the desired item.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at +91 8828495160. Our customer support team is available to assist you and ensure that your experience with Panch Dasha is a positive one.
Changes to This Policy:
Panch Dasha reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for any updates or changes